Company Profile
Scorecard Systems is the leader in reporting and analysis solutions for telecommunications companies. They serve landline and wireless telcos, cable, satellite and Internet providers around the globe. The Scorecard solutions drive deeper, more accurate analysis of customer activity, reduce commissions and acquisition costs, and put analytical ability in the hands of end users.
Product/Service Description — Joint Solutions Between Scorecard Systems and Teradata
- Allows user access to actual status changes
- Provides for drill down to detail data
- Rules engine runs as stored processes on the Teradata database
- Data provided to engine from EDW
- Processes coded to run on Teradata
- Subscriber state becomes part of EDW
- Integrated with additional applications or CLDM in phase two
- Generic loader enables acquisition of various data types from multiple sources
Benefits of Scorecard Systems and Teradata Working Together
- More accurate internal/external customer reporting
- Single customer view across multiple business lines and source systems that provides an accurate view of all customer data that resides in the Teradara Warehouse
- The Teradata and Scorecard solution permits greater linkage between CDRs and customer activity information and allows users to gain instant visibility to the information
- A fully scalable solution that includes audit functions to ensure that the ending counts in the EDW tie to the source system of record
- Scorecard with Teradata Warehouse is the only engine that can support the enterprise-wide view of subscribers/customers
